Last updated on October 16, 2019 by Moss Stern

23andMe vs AncestryDNA Review 2020 - Which Is Right for You?

23andMe vs AncestryDNA Review 2020 - Which Is Right for You?

If You’re Having Trouble Choosing Between 23andMe and AncestryDNA, this Comparison Can Help

23andMe and AncestryDNA are two of the best-known commercial DNA testing companies around today.

So if you’re interested in getting to know yourself a little better, you may be asking…which service is the best choice?

The answer, of course, is that it depends what you’re looking for.

I’ve tried them both – plus, I’ve spent a whole lot of time researching them. So I’m in a good position to tell you about the things they have in common, where they differ, and their respective advantages and disadvantages.

This review will largely be a comparison. But if you’d like more detail on either company, you can read my full reviews of 23andMe and AncestryDNA.

Similar, Simple Steps for Sample Submission

23andMe vs AncestryDNA

When it comes to the DNA submission process, 23andMe and AncestryDNA are both very straightforward, and very much alike.

Here’s what they have in common:

  • Register. Go to their website, create an account, and enter the unique serial number that’s printed on your test kit.
  • Prepare Your Sample. Wait at least 30 minutes after eating, drinking, or chewing gum. Then open your test kit, spit in the tube, box it up, and mail it back. They’ve already paid the postage.
  • Wait for Results. You’ll receive emails that let you know how your DNA analysis is coming along.
  • Receive Your Report. They’ll email you when your results are ready, and you can read your report on their websites or their mobile apps.

And here’s how they’re different:

  • Saliva Requirements

The 23andMe test kit calls for a LOT of saliva. This is to make sure they collect enough DNA so they don’t have to ask you for more. That has happened with some of their customers in the past. AncestryDNA requires much less saliva. In fact, they urge you not to overfill the collection tube!

  • Timing of Results

23andMe promises results in three to four weeks. I got mine in just over a week. AncestryDNA says it will take six to eight weeks. Mine took a little less than two weeks.

  • Email Advertising  

If you don’t have an AncestryDNA genealogy subscription, they’ll send you lots of emails encouraging you to get one.

23andMe doesn’t offer a genealogy subscription, and genealogy isn’t really their focus. So they don’t try to upsell you into buying something else.

5 Biggest Differences Between 23andMe and AncestryDNA

1. Detailed Genealogy vs Detailed Family History

The biggest difference between 23andMe and AncestryDNA is the focus of their ancestry reports.

AncestryDNA’s emphasis is mostly on helping you build a detailed family tree. To do this, it pulls from billions of historical records, which you can access as part of a subscription service. While 23andMe recently started offering a family tree builder (included with any DNA test package), it does not have a robust genealogy database to pull from.

On the other hand, 23andMe gives you much more in-depth information on other ancestry details, including your ethnic origins, your ancestors’ migrations over time, your Neanderthal heritage, and your maternal and paternal haplogroups.

Build Your Family Tree with AncestryDNA

2. Number of People in Their Respective Databases

AncestryDNA has collected genetic information from 15 million people. 23andMe has tested five million.

If you are interested in discovering living relatives around the world who have also taken their DNA tests, keep in mind that your genetic connections are three times as likely to be in AncestryDNA’s database.

Find Your Relatives with AncestryDNA

3. Number of Geographical Regions Covered

23andMe has divided the world into 1500+ geo regions, whereas AncestryDNA breaks it down to 500+. So while both companies tell you where your ancestors came from, 23andMe may be more geographically specific.

4. Types of DNA Tested

Humans have 22 base pairs of autosomal DNA that are inherited from both sides of your family. Most companies, including AncestryDNA, only look at your autosomal DNA. And autosomal DNA reveals a lot of information about your ethnic heritage.

But 23andMe also looks at your mitochondrial DNA (mtDNA) and Y chromosomal DNA (Y-DNA). The latter will only matter if you’re biologically male, as only men possess a Y chromosome.

With these tests, you can trace your ancestry back through your maternal and paternal lines, and see which haplogroups (i.e., major ancestral branches) you’ve descended from on both sides of your family, going back tens of thousands of years.

5. DNA Trait Reports

23andMe and AncestryDNA both offer insight into a number of physical traits that your DNA could influence. The two companies include information for about thirty traits, many of which are similar (e.g., hair thickness, skin pigmentation, bitter sensitivity).

The main difference is that 23andMe includes this information as part of their ancestry report, while you have to pay an additional fee (albeit small) with AncestryDNA.

Get an Included Traits Report with 23andMe

What Do the Ancestry Reports Look Like?

Now I’m going to walk you through what my reports from 23andMe and AncestryDNA look like. First I’ll show you what they have in common, then the elements that are unique to each company.

Let’s look at the similarities.

Ethnicity Estimate

Both companies will show you where your family came from, and what percentage of your DNA you inherited from each region. Here’s 23andMe’s version:

23andMe vs AncestryDNA - 23andMe ethnicity update

And here’s AncestryDNA’s version:

23andMe vs AncestryDNA - AncestryDNA ethnicity update

You’ll note that 23andMe has broken my origins down to a larger number of specific ethnicities. As mentioned earlier, AncestryDNA breaks it into 500+ regions, whereas 23andMe has divided the world into 1,000+ regions, allowing for more detail.

Both services will give you a bit of background on each ethnicity.

23andMe:

23andMe vs AncestryDNA - 23andMe ethnicity profile

AncestryDNA:

23andMe vs AncestryDNA - Ancestry ethnicity profile

I find this element to be a little more rich and detailed in 23andMe’s report.

DNA Relatives

Both services give you a list of potential relatives who’ve taken their tests, and an estimate on how closely they’re related to you. These lists look pretty similar. I’ve blocked out the names to protect their privacy.

23andMe:

23andMe vs AncestryDNA - 23andMe relative finder

AncestryDNA:

23andMe vs AncestryDNA - Ancestry relative finder

The main difference is that, with AncestryDNA, if your matches have built their own family trees through Ancestry.com, you can link their trees to yours. You can also organize them into groups.

You can see that my top two matches are “managed by” other people. These individuals didn’t get their DNA tested by AncestryDNA – the person who is managing their tree did.

AncestryDNA’s Unique Features

AncestryDNA’s ThruLines service shows you the common ancestors who likely connect you to your DNA matches, and how you may all be related.

For me, this feature wasn’t particularly impressive – it contained few people and didn’t tell me much – probably because I don’t have a genealogy subscription. To give you a better idea of this feature, I’m including an example provided by AncestryDNA.

23andMe vs AncestryDNA - Ancestry ThruLines

Your purchase of an AncestryDNA test kit entitles you to build a basic family tree from your own memory. Mine looks like this:

23andMe vs AncestryDNA - Ancestry family tree

If I had a genealogy subscription, I could populate this tree with every family member who is in their enormous database. So it would be much larger and more detailed, and I could merge trees with any of my relatives who are also AncestryDNA subscribers.

Buy Your AncestryDNA Kit Now

23andMe’s Unique Features

My 23andMe report shows me my ancestry timeline, or how many generations ago my most recent ancestor from each ethnicity was alive.

23andMe vs AncestryDNA - 23andMe ancestry timeline

I can also see a “Chromosome Painting” that shows which ethnicities are represented in each of my autosomal DNA strands.

I found this a little overwhelming, but basically it shows how different branches of my family contributed to which parts of my genetic makeup. Either way, there is some extra substance to my 23andMe report that AncestryDNA doesn’t provide.

23andMe vs AncestryDNA - 23andMe ethnicity percentage

23andMe also details your ancestry traits, which compares my ancestors to “typical” 23andMe customers. Some of these traits seem kind of silly, to be honest. But it’s interesting information nonetheless.

23andMe vs AncestryDNA - 23andMe ancestry traits

By testing my mtDNA and Y-DNA, 23andMe populates my maternal and paternal haplogroups, or major ancestral branches. This is done by tracing my maternal and paternal family lines back tens of thousands of years.

This is what my maternal haplogroup looks like in my report. My paternal haplogroup looks similar enough that I don’t need to show it here. You get the idea.

23andMe vs AncestryDNA - 23andMe maternal haplogroup

23andMe tells you how many of your DNA variants reflect Neanderthal ancestry, and what that might mean for your physical appearance and traits. I love this part.

23andMe vs AncestryDNA - 23andMe neanderthal ancestry

Last but not least, for not a lot of extra money, you can buy a printed-book version of your 23andMe ancestry report, with a lot of discussions about your ancestors, your ethnic background, and so on.

23andMe vs AncestryDNA - 23andMe booklet

Buy Your 23andMe Kit Now

Comparable Costs. Occasional Sales. Optional Extras. What About Total Value?

23andMe vs AncestryDNA

23andMe and AncestryDNA essentially have the same sticker price, and both regularly offer discounts.

But as I’ve said, 23andMe’s report is much more substantial and detailed. By comparison, AncestryDNA’s actual report is kind of a letdown for the price, even when their test kit is on sale.

AncestryDNA also offers a genealogy service, which includes billions of historical records. And while 23andMe now offers a simple family tree builder, this isn’t their focus. So if genealogy is what you’re interested in, and you’re willing to pay a monthly subscription fee, you’ll be happier with AncestryDNA. Plus, it’s worth noting that they offer a free 14-day trial to their family resource library.

On the other hand, 23andMe offers a more robust health test, which can be added on to its ancestry report (it is not sold separately). As part of its ancestry report, 23andMe also provides information on 30+ different physical traits that are influenced by your DNA.

While AncestryDNA also offers a health test, its disease predisposition and carrier status reports are much more limited. This test (as well as a traits report) must also be purchased separately, which – when added to the cost of the ancestry report – amounts to much more than the bundled test from 23andMe.

Customer Service: Similar Support Mechanisms and Experience

Both 23andMe and AncestryDNA have FAQ pages that are your first place to turn to get any questions answered. They also both have an online support request form and a support phone number.

23andMe:

23andMe vs AncestryDNA - 23andMe customer support

AncestryDNA:

23andMe vs AncestryDNA - Ancestry customer support

To test these companies’ customer service and support mechanisms, I submitted a question to each service via their contact form, and also phoned them.

In both cases, the customer service representatives answered right away and were friendly and knowledgeable. Each company also sent answers via email within about a day of me submitting my questions.

So, my customer service experience was positive, and much better than with some of the other DNA testing companies I’ve reviewed.

However, not all customers have had the same positive experience. Here’s what I found:

  • Some customers have complained that 23andMe told them their sample didn’t contain enough DNA for analysis and that they had to send in another sample…and then another. They kept getting the same response, and ultimately were unable to obtain a refund.

Also, a fair number of customers say their ancestry report from 23andMe didn’t match their known family history.

  • As for AncestryDNA, some customers have complained about website glitches, getting their test kits too slowly in the mail, and the monthly subscription cost.

But I haven’t seen any complaints that AncestryDNA’s reports were inaccurate.

Anyway, it seems like every company gets its share of complaints. And I’ve also seen lots of very positive comments about 23andMe and AncestryDNA. So take these customer criticisms with a grain of salt.

Ultimately, It Comes Down to Your Personal Preference

I’ve looked at a lot of DNA testing companies and have tried quite a few myself. I consider 23andMe and AncestryDNA to be among the better ones with regard to their speed in analyzing my sample, the accuracy and specificity of their reports, and my overall experience as a customer.

With that said, there are certainly differences. If you know what you want in an ancestry test, your choice should be easy:

  • If you’re looking for a detailed, substantive ancestry report that’s very specific about the ethnicities in your family history, your Neanderthal heritage, and the migrations of your paternal and maternal line across the millennia, I recommend 23andMe.
  • If you’re more interested in compiling a large, accurate family tree, AncestryDNA would be a better choice. There are so many people in their database, you’re almost certain to discover a multitude of extended family members you can add to your genealogy.

Whichever you choose, I hope you make some fascinating discoveries about your family’s long and extraordinary history.

Take the AncestryDNA test today

FAQ

Which vendor is less expensive: 23andMe or AncestryDNA?

If you are looking to get information about your ancestry, 23andMe (starting price: $99.00) and AncestryDNA (starting price: $99.00) are priced the same. Therefore, you will need to base your decision on what each ancestry DNA test kit offers and what you are specifically looking for. Essentially, 23andMe’s DNA reports cover more topics and go into more detail than AncestryDNA. However, AncestryDNA has the added advantage (for an added fee) of enabling you to construct an online family tree that you can populate using the company’s vast historical and DNA databases. You can also check out some of the other best ancestry DNA kits if neither one provides you with all the data you want.

Who should choose 23andMe over AncestryDNA?

23andMe’s reports are much more substantive than AncestryDNA’s reports, both for ancestry and ancestry + health. For instance, 23andMe’s ancestry report explores your maternal and paternal haplogroups and your Neanderthal ancestry; AncestryDNA’s report does not. 23andMe’s health report covers more disease risks and carrier statuses than AncestryDNA’s, and also looks at how your DNA may affect wellness traits such as weight, exercise, and sleep. So if you’re looking for more information for your money, 23andMe is the clear choice.

Who should choose AncestryDNA over 23andMe?

If your family genealogy is important to you, AncestryDNA is a better option. 23andMe allows you to build an online family tree for free, where you can manually add all relatives you know about. 23andMe will automatically add people to your tree who appear to be related to you based on your DNA; AncestryDNA will not do this for free. But if you’re willing to pay for a monthly subscription to AncestryDNA’s genealogy service, they will suggest a lot more new relatives for you to add. This is because AncestryDNA not only has many more people’s DNA in its database, but also many more historical genealogy records.

What features does 23andMe provide that AncestryDNA does not?

23andMe’s ancestry report includes information on your maternal and paternal haplogroups as well as your Neanderthal ancestry — none of which comes with an AncestryDNA report. As for the two companies’ health reports, 23andMe not only tests you for more disease risks and carrier statuses than AncestryDNA, it also includes information on how your DNA may affect traits like diet, exercise, and sleep, eye color and finger length. You also get a customized health action plan. AncestryDNA doesn’t provide any of these features.

What features does AncestryDNA provide that 23andMe does not?

Both 23andMe and AncestryDNA offer you a free online family tree builder, but if you want to be able to tap a huge online genealogy database to flesh out your family tree, 23andMe doesn’t have that capability. By contrast, AncestryDNA has the world’s largest DNA database (16 million) as well as the world’s largest database of historical genealogy records (6 billion), and can therefore be very helpful in locating a huge number of living and deceased relatives to add to your tree..

About Author
Moss Stern
Moss Stern
Writer

Moss Stern is a professional writer, amateur musician, voracious fiction reader, recreational bicyclist, cutthroat Scrabble player, and gleeful health and science nerd. He resides in the vicinity of Philadelphia, Pennsylvania, USA.

Moss Stern is a professional writer, amateur musician, voracious fiction reader, recreational bicyclist, cutthroat Scrabble player, and gleeful health and science nerd. He resides in the vicinity of Philadelphia, Pennsylvania, USA.